Frequently Asked Questions
Everything you need to know about your Jeff Hamilton luxury leather jacket.
How long does it take to ship my order?
Since many of our jackets are handcrafted to order, please allow 2-4 weeks for production and shipping. You will receive a tracking number via email as soon as your order leaves our facility.
What is your return policy?
We accept returns on unworn items in original condition within 14 days of delivery. Please note that custom-made or personalized jackets are final sale and cannot be returned.
How do I ensure I choose the correct size?
Jeff Hamilton jackets typically feature a signature oversized urban fit. We recommend consulting our detailed Size Guide located on each product page to compare measurements before purchasing.
Do you offer international shipping?
Yes, we ship our premium collections worldwide. International shipping rates and estimated delivery times are calculated at checkout based on your specific location.
How should I care for my leather jacket?
To preserve the quality of the leather and intricate wool patches, we recommend professional leather cleaning only. Avoid prolonged exposure to heavy rain and store your jacket on a wide-shoulder hanger.
Are your jackets authentic Jeff Hamilton designs?
Yes, this is the official Jeff Hamilton Shop. Every jacket comes with a certificate of authenticity signed by Jeff Hamilton himself to guarantee its origin and craftsmanship.